Due to historically high JKO usage, our Help Desk is experiencing high call volumes and longer than usual response times. For faster service, email us rather than call, and allow up to two business days for a response. Thank you for your patience.


Welcome to Joint Knowledge Online

Create or request a New Account using a method below:
     - I Have a CAC.  Create or Login with CAC (Internet Explorer and Chrome only)

     - I DO NOT have a CAC.  (Which link do I use?)  

        Military/Government Personnel Registration
        Non-Government Personnel/Sponsored Account Registration


Existing Account holders - No CAC reader?  Do you want to create a Password to access JKO at home?    Click Here 



JS-US007: Level I Antiterrorism Awareness Training 

Non-CAC users click here (i.e. Family Members, Dependents, Contractors w/o JKO Accounts)  


Contact Us

JKO Help Desk: 24 hours a day, 7 days a week excluding Federal Holidays

jkohelpdesk@jten.mil or COMM: 757-203-5654